Customer Feedback on Scoot Cycling Holidays
We welcome feedback about our holidays. We want to know what can make our holidays even better. As a result of customer feedback, for example, we now start some holidays at Leeds-Bradford Airport so you can get on bikes straight away!
2014 holiday feedback:
Many customers in 2014 loved our 'Grand Tour': "Wonderful variety of landscapes and historical sites - a really good mix of culture, history and nature" (Jake, California). "The tour was superb - very well thought through to include a gradation of challenges, interesting places to visit and just the right level of difficulty" (Gill, UK). "Lovely accommodation and the scenery is beautiful" (Sonia, Germany).
Charlie and friends from Leicester, UK tackled our Magical Moorland Tour and commented: "We have all fallen in love with Yorkshire. The scenery was great and Haworth in particular was a delight". This holiday includes sections of the Tour de France route - a highlight in 2014.
Sue and Pat from Colorado, USA loved our service when they booked and cycled the coast-to-coast route Way of the Roses: "The booking experience itself was systematic and logical. Sally was kind, helpful and responsive to all of our questions. We had an absolutely delightful time."
Scoot's attention to detail was appreciated by Toni from California, USA as she booked Grand Tour: "Amazingly easy holiday booking experience... from that first call we felt as if we were dealing with a friendly, competent company and that we were in expert hands! Scoot's personal service ranked among the very best that we have encountered in our many years of travel."
In 2014 we added the 'Yorkshire Dales Cycleway' and this proved popular with customers from Holland, including Marlie and Sible: "Overall everything was excellent" and from Els and Peter: "We had a wonderful cycling holiday. We liked your emails in which you kept us informed about everything before we went on our way."
Again from USA: "You really outdid yourselves making it easy and seamless to book this trip from overseas, finding terrific accommodation for us, writing great trip notes for us, outfitting us with everything we needed - thanks again for a wonderful time!"
This couple had a problem with their bike. They were being supported by the Sustrans Way of the Roses team who we do some work with. Scoot came to the rescue by lending them another one. They were quite complimentary when we got it back! This one is in Dutch.